1. GENERAL INFORMATION.
The company that owns the web domain mainpaper.com (hereinafter mainpaper.com) is Name of the company that owns the website (hereinafter Madrid Papel Import S.L. ), registered in the Commercial Register REGISTRO_MERCANTIL and its contact details are as follows: email: email@example.com Address: Calle Leon, 15 28947 Fuenlabrada Phone: 918936681 This document (as well as those others mentioned herein) regulates the conditions governing the use of this website (mainpaper.com) and the purchase or acquisition of products and / or services in the same (hereinafter, Conditions). For the purposes of these Conditions it is understood that the activity that Main Paper S.L. develops through mainpaper.com includes: LISTING AND DESCRIPTION OF THE PRODUCTS AND SERVICES OFFERED BY THE PAGE.
2 THE USER
Access, browsing and use of mainpaper.com, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), whereby they accept, from the moment they start browsing mainpaper.com, all the Conditions set forth herein, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be. The User assumes responsibility for the correct use of mainpaper.com. This responsibility shall extend to:
To make use of this website only to make legally valid inquiries and purchases or acquisitions.
Not to make any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it may be cancelled and the relevant authorities will be informed.
To provide truthful and lawful contact details, e.g. e-mail address, postal address and/or other details (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years old and have legal capacity to enter into contracts through this website. mainpaper.com is aimed primarily at users residing in Spain. Main Paper S.L. makes no representation that mainpaper.com complies with the laws of other countries, either in whole or in part. Main Paper S.L. disclaims any liability that may arise from such access, nor does it ensure shipments or provision of services outside of Spain. The User may formalize, at its option, with Main Paper S.L. the contract of sale of products and / or services desired in any of the languages in which these Conditions are available on this website.
3 PURCHASE OR PURCHASE PROCESS
Duly registered Users may purchase from mainpaper.com by the established means and forms. They shall follow the mainpaper.com online purchase and/or acquisition procedure, during which various products and/or services may be selected and added to the cart, basket or final shopping space and, finally, click on “FINISH ORDER”. Likewise, the User must fill in and/or check the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified. Subsequently, the User will receive an email confirming that Main Paper S.L. has received your order or request for purchase and / or service delivery, ie, order confirmation. And, where appropriate, you will be informed, also by e-mail when your purchase is being sent. Where appropriate, this information may also be made available to the User through his or her personal space connected to the website.
Once the purchase procedure has been completed, the User consents to mainpaper.com generating an electronic invoice that will be sent to the User by e-mail. And, if applicable, through the User’s personal space connected to mainpaper.com. Also, the User may, if desired, obtain a copy of your paper invoice, requesting it to Main Paper S.L. using the contact spaces on the website or through the contact details provided above.
The User acknowledges being aware, at the time of purchase, certain special conditions of sale concerning the product and / or service in question and shown next to the presentation or, where appropriate, image of it on your page mainpaper. com, indicating, by way of example, but not exhaustive, and on a case-by-case basis: name, price, weight, quantity, color, details of the products, or characteristics, the manner in which they will be carried out and/or the cost of the services; and acknowledges that the placement of the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale applicable to each case.
Unless expressly stated otherwise, Main Paper S.L. is not the manufacturer of the products sold or that could be marketed in mainpaper.com. While Main Paper S.L. makes every effort to ensure that the information displayed on mainpaper.com is correct, sometimes the packaging and / or materials and / or components of the products may contain additional or different information than what appears on the website. Therefore, the User should consider not only the information provided by mainpaper.com, but also the information available on the labeling, warnings and/or instructions accompanying the product.
All purchase orders received by Main Paper S.L. through mainpaper.com are subject to the availability of products and / or that no circumstance or cause of force majeure (clause nine of these Conditions) affect the supply of the same and / or the provision of services. If difficulties arise in the supply of products or products are not in stock, Main Paper S.L. undertakes to contact the User and refund any amount that may have been paid as an amount.
5 PRICES AND PAYMENT
The prices displayed on mainpaper.com are final, in Euros (€) and include taxes, unless otherwise indicated and applied by legal requirement, especially with regard to VAT. However, unless otherwise indicated, the prices of the items offered exclude shipping costs, which may be incurred, which will be added to the total amount due at the time of managing the shipping procedure by the User, and where the User will consult the shipping methods and costs available and freely choose the one that suits him/her best. In no case will mainpaper.com add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely. Prices may change at any time, but any changes will not affect orders or purchases for which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card, PayPal, and Bank Transfer when the Company decides to activate any or all of them. Also, the User may pay all or part of the purchase price with a gift card and / or a credit card issued by Main Paper S.L..
Main Paper S.L. uses all means to ensure the confidentiality and security of payment data transmitted by the User during transactions through mainpaper.com. As such, mainpaper.com uses a secure payment system SSL (Secure Socket Layer). Credit cards will be subject to checks and authorizations by the issuing bank, if such entity does not authorize the payment, Main Paper S.L. will not be responsible for any delay or non-delivery and can not enter into any contract with the User. Once Main Paper S.L. receives the purchase order from the User through mainpaper.com, a pre-authorization will be made in the appropriate card to ensure that there are sufficient funds to complete the transaction. The card will be charged at the time the User is sent confirmation of shipment and/or confirmation of the service being provided in the manner and, if applicable, place established. If the means of payment is Paypal, gift card or credit card the charge will be made at the time that Main Paper S.L. sends a confirmation of the purchase order or purchase of products and / or services to the User.
In any case, by clicking “FINISH ORDER” the User confirms that the payment method used is yours or, where appropriate, is the legitimate holder of the gift card or credit card. Purchase orders or acquisition in which the User selects as a means of payment by bank transfer will be reserved for 5 calendar days from the order confirmation to allow sufficient time for the bank transfer to be taken into account by the payment system used by Main Paper SL for mainpaper.com. When the system receives the transfer, the order will be prepared and processed for shipment. By this method of payment, the User must ensure that you correctly enter the exact amount of the purchase order, as well as the account number and the reference of the transfer. In case of error, Main Paper S.L. will not be able to validate the order, which will be canceled.
In cases where it is appropriate to make the physical delivery of the contracted good, deliveries will be made within the scope of the following territory: Spain (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla), European Union, Rest of Europe. Except in those cases where there are unforeseen or extraordinary circumstances or, where appropriate, arising from the customization of products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of order confirmation. If for any reason, which was attributable, Madrid Main Paper S.L. could not meet the delivery date, will contact the User to inform him of this circumstance and he may choose to proceed with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. In any case, home deliveries are made on working days. If it is impossible to deliver the order due to the absence of the User, the order may be returned to the warehouse. However, the carrier will leave a notice explaining where the order is and how to get it delivered again. If the User will not be at the place of delivery in the agreed time slot, you should contact Main Paper S.L. to arrange delivery on another day.
In the event that 30 days after your order is available for delivery, and has not been delivered for reasons not attributable to Main Paper S.L., Main Paper S.L. will understand that the User wishes to withdraw from the contract and it shall be deemed terminated. As a result of the termination of the contract, all payments received from the User will be refunded, except for the additional costs resulting from the User’s own choice of a delivery method other than the least expensive mode of ordinary delivery offered by mainpaper.com, without undue delay and, in any case, within a maximum period of 14 days from the date on which the contract is considered terminated. However, the User must bear in mind that the transport resulting from the termination may have an additional cost that may be charged to the User. For the purposes of these Conditions, it will be understood that the delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires the material possession of the products, which will be accredited by the signature of the receipt of the order at the agreed delivery address. The risks that may arise from the products shall be borne by the User from the time of delivery.
The User acquires ownership of the products when Main Paper SL receives full payment of all amounts due in connection with the purchase or acquisition made, including shipping costs, or at the time of delivery, if this takes place at a later time to the full receipt of the amount payable by Madrid Papel Import SL.
In accordance with the provisions of Law 37/1992 of December 28, Value Added Tax (VAT), purchase orders for delivery and / or provision shall be deemed located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question. In the same sense, and in accordance with Chapter I 0883/110 relating to the common system of VAT, purchase orders shall be located, for delivery and/or performance, in that Member State of the European Union in which the address appearing on the purchase order is located and, therefore, the applicable VAT shall be that in force in that Member State. For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of Eap 88/1330, 0883/110, without prejudice to the application of taxes and duties in accordance with the regulations in force in each of these territories. The User must take into account that in these territories there could be situations in which taxes and customs duties are applied and accrued at destination, in accordance with the regulations in force, and that these could be borne by the User. For the rest of locations, other than the above, where the purchase orders will be located, for their delivery and/or provision, the regulations in force at each moment will be applied; the User must take into account that this could generate the application and accrual of taxes and customs duties at destination, in accordance with the regulations in force at destination, and that these could be borne by the User. For further information, the User should contact the customs office at destination.
7 TECHNICAL MEANS FOR CORRECTING ERRORS
The User is informed that in the event that he/she detects that an error has occurred when entering data necessary to process his/her purchase request on mainpaper.com, he/she may modify them by contacting Main Paper S.L. through the contact spaces provided on mainpaper.com, and, where appropriate, through those provided to contact customer service, and/or by using the contact details provided in the first clause (General Information). Likewise, this information could also be corrected by the User through his personal space of connection to the website. In any case, the User, before clicking on “FINISH ORDER”, has access to the space, cart, or basket where his purchase requests are recorded and can make modifications. Similarly, the User is referred to consult the Legal Notice and General Conditions of Use for more information on how to exercise their right of rectification as provided in Law 15/1999 of 13 December on the Protection of Personal Data.
In cases where the User acquires products on or through the website of the owner, he/she has a series of rights, as listed and described below: Right of Withdrawal The User, as a consumer and user, makes a purchase on mainpaper.com and, therefore, has the right to withdraw from the purchase within 14 calendar days without the need for justification. This withdrawal period will expire 14 calendar days from the day that the User or a third party authorized by it, other than the carrier, acquired the material possession of the goods purchased on mainpaper.com Main Paper SL or if the goods that make up your order are delivered separately, 14 calendar days from the day that the User or a third party authorized by it, other than the carrier, acquired the material possession of the last of those goods that made up the same purchase order.
To exercise this right of withdrawal, the User must notify its decision to Main Paper SL. You may do so, where appropriate, through the contact spaces enabled in mainpaper.com. The User, regardless of the means it chooses to communicate its decision, must clearly and unequivocally express that it is his intention to withdraw from the purchase contract. In any case, the User may use the model withdrawal form that Main Paper S.L. makes available as part attached to these Conditions, however, its use is not mandatory. To meet the withdrawal period, it is sufficient that the communication unequivocally expressing the decision to withdraw is sent before the expiration of the deadline.
In case of withdrawal, Main Paper S.L. will reimburse the User all payments received, including shipping costs (with the exception of additional costs chosen by the User for a shipping method other than the least expensive method offered on mainpaper.com) without undue delay and, in any case, no later than 14 calendar days from the date on which Main Paper S.L. is informed of the decision to withdraw by the User. Main Paper S.L. will reimburse the User using the same payment method used by the User to make the initial purchase transaction. This refund will not generate any additional cost to the User. However, Main Paper S.L. may withhold such reimbursement until it has received the products or items of purchase, or until the User provides proof of the return of the same, depending on which condition is met first. The User may return or send the products to Main Paper S.L. at: ADDRESS FOR RETURNS And must do so without undue delay and, in any case, no later than 14 calendar days from the date on which Main Paper S.L. was informed of the decision of withdrawal. The User acknowledges knowing that he shall bear the direct cost of return (transport, delivery) of the goods, if any is incurred. In addition, he/she shall be liable for any diminished value of the products resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. The User acknowledges that there are exceptions to the right of withdrawal, as stated in Article 103 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case of: personalized products; products that may deteriorate or expire quickly; music or video CDs/DVDs without their packaging, as sealed at the factory; products that for reasons of hygiene or health are sealed and have been unsealed after delivery. In this same sense is governed by the provision of a service that the user could hire in mainpaper.com, as this same law states that the right of withdrawal will not assist the users when the provision of the service has been fully executed, or when it has begun, with the express consent of the consumer and user and with the recognition on his part that he is aware that, once the contract has been fully executed by Main Paper SL, will have lost its right of withdrawal. In any case, no refund will be made if the product has been used beyond the mere opening of the same, products that are not in the same condition in which they were delivered or have suffered any damage after delivery. Likewise, the products must be returned using or including all their original packaging, instructions and other documents that may accompany them, as well as a copy of the purchase invoice. In the following link you can download the Model of withdrawal form: URL WITHDRAWAL DOCUMENT
Return of defective products or shipping error
It is all those cases in which the User considers that, at the time of delivery, the product does not conform to the stipulated in the contract or purchase order, and therefore should contact Main Paper S.L. immediately and let you know the existing disagreement (defect / error) by the same means or using the contact details provided in the previous section (Right of Withdrawal). The User will then be informed on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable period of time, whether to proceed with the refund or, where appropriate, the replacement of the same. The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which we send you an e-mail confirming that the refund or replacement of the non-conforming item is appropriate. The amount paid for those products that are returned because of a defect, when it actually exists, will be refunded in full, including delivery charges and costs incurred by the User to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase. In any case, it will always be the rights recognized in the legislation in force at any time for the User, as a consumer and user. Warranties The User, as a consumer and user, enjoys guarantees on the products you can purchase through mainpaper.com, in the terms legally established for each type of product, responding Main Paper SL, therefore, by the lack of conformity of the same that is manifested within two years from delivery of the product. In this sense, it is understood that the products are in accordance with the contract provided that: conform to the description made by Main Paper S.L. and possess the qualities presented therein; are suitable for the uses to which the products of the same type are normally intended; and have the quality and performance of a product of the same type and that are fundamentally expected of it. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the section Return of defective products or error in shipment. However, some of the products marketed on mainpaper.com, could present non-homogeneous characteristics as long as these are derived from the type of material with which they have been manufactured, and therefore will be part of the individual appearance of the product, and will not be a defect. On the other hand, it could be the case that the User acquires a product from a brand or manufactured by a third party on mainpaper.com. In this case, and considering that the User is dealing with a defective product, the User also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise his or her legal warranty rights directly against them during the two years following the delivery of said products. To do so, the User must have retained all information regarding the warranty of the products. However, to learn more about the After Sales Service that Main Paper S.L. puts at the service of Users of mainpaper.com can consult here: URL AFTER SALES.
9 DISCLAIMER OF LIABILITY
Unless otherwise provided by law, Main Paper S.L. will not accept any liability for the following losses, regardless of their origin: Any losses that were not attributable to any breach by you. business losses (including loss of profits, revenue, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred), or any other indirect loss that was not reasonably foreseeable by both parties at the time the contract of sale of products between the two parties. Likewise, Main Paper S.L. also limits its liability in the following cases: Main Paper S.L. applies all measures concerning to provide a faithful display of the product on mainpaper.com, however is not responsible for the slightest differences or inaccuracies that may exist due to lack of screen resolution, or problems of the browser used or others of this nature. Main Paper S.L. will act with the utmost diligence in order to make available to the company responsible for the transport of the product object of the purchase order. However, it is not responsible for damages arising from a malfunction of transport, especially for reasons such as strikes, road delays, and in general any other sector-specific, resulting in delays, losses or thefts of the product. Technical failures that for fortuitous or other reasons, prevent a normal operation of the service through the Internet. Lack of availability of the website for maintenance or other reasons, which prevents the availability of the service. Main Paper S.L. puts all the means at its disposal for the purpose of carrying out the process of purchase, payment and shipping / delivery of products, however disclaims liability for causes not attributable to him, fortuitous event or force majeure. Main Paper S.L. will not be responsible for the misuse and / or wear of the products that have been used by the User. At the same time, Main Paper S.L. will not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.
In general, Main Paper S.L. will not be responsible for any failure or delay in the performance of any of the obligations assumed, when the same is due to events beyond our reasonable control, that is, that are due to force majeure, and this may include, by way of example but not exhaustive:
- Strikes, lockouts or other industrial action.
- Strikes, lockouts or other industrial action.
- Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not), threat or preparation for war.
- Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic, or any other natural disaster.
- Indisposability of use.
- Impossibility of use of trains, ships, aircraft, motor transport or other means of transportation, public or private.
- Impossibility of using public or private telecommunication systems.
- Impossibility of using public or private telecommunication systems.
- Acts, decrees, legislation, regulations, rules or restrictions of any government or public authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and Main Paper S.L. will have an extension in the deadline to fulfill them for a period of time equal to the duration of the cause of force majeure. Main Paper S.L. will use all reasonable means to find a solution that allows us to meet our obligations despite the force majeure.
10 WRITTEN COMMUNICATIONS AND NOTICES
By using this website, the User agrees that most communications with Main Paper S.L. will be electronic (email or notices posted on mainpaper.com). For contractual purposes, the User consents to use this electronic means of communication and acknowledges that all contracts, notices, information and other communications that Madrid Main Paper S.L. send electronically comply with legal requirements to be in writing. This condition shall not affect the rights recognized by law to the User. The User may send notices and / or communicate with Main Paper S.L. through the contact details provided in these Terms and, where appropriate, through the contact spaces mainpaper.com. Similarly, unless otherwise stipulated, Main Paper S.L. may contact and / or notify the User in your email or postal address provided.
No waiver by Main Paper S.L. of any specific legal right or action or Main Paper S.L.’s failure to require strict performance by the User of any of its obligations shall constitute or waive any other rights or remedies arising under a contract or the Conditions, or relieve the User from the performance of its obligations. No waiver by Main Paper S.L. of any of these Conditions or any rights or remedies under any contract shall be effective unless it is expressly stated to be a waiver and is formalized and communicated to the User in writing.
12 PARTIAL VOIDANCE
If any of these Conditions were declared null and void by a final decision issued by a competent authority, the remaining clauses shall remain in force, without being affected by such declaration of nullity.
13 COMPLETE AGREEMENT
These Conditions and any document expressly referred to in these constitute the entire agreement between the User and Main Paper S.L. in relation to the object of sale and replace any other pact, agreement or prior promise agreed verbally or in writing by the same parties. The User and Main Paper S.L. acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except as expressly mentioned in these Conditions.
14 DATA PROTECTION
The information or personal data that the User provides to Main Paper S.L. in the course of a transaction on mainpaper.com, will be treated in accordance with the provisions of the data protection policies (Legal Notice and General Conditions of Use). By accessing, browsing and/or using mainpaper.com, the User consents to the processing of such information and data and declares that all information or data provided is true.
15 DISPUTE RESOLUTION
Access, browsing and/or use of this website and contracts for the purchase of products through it shall be governed by Spanish law. Any dispute, problem or disagreement arising out of or related to the access, browsing and/or use of mainpaper.com, or the interpretation and enforcement of these Conditions, or the sales contracts between Main Paper S.L. and the User, shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
16 COMPLAINTS AND CLAIMS
The User may send Main Paper S.L. their complaints, claims or any other comments you wish to make through the contact details provided at the beginning of these Terms (General Information). In addition, Main Paper S.L. has official complaint forms available to consumers and users, and that they can request Main Paper S.L. at any time, using the contact details provided at the beginning of these Conditions (General Information). Also, if a dispute arises from the conclusion of this purchase contract between Main Paper S.L. and the User, the User as a consumer may request an out-of-court settlement of disputes, in accordance with EU Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on the settlement of consumer disputes online and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC. You can access this method through the website: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.